Application of AI in Customer Sentiment Analysis for Hotels Elevates Service Quality at HorecFex Vietnam
The application of AI in customer sentiment analysis for hotels is making waves in the tourism and hospitality industry, ushering in a new era of personalized services and smarter operations than ever before. At HorecFex Vietnam, the annual event driving innovation in hotel technology, AI is regarded as the “secret weapon” that helps hotels optimize…
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Bringing technology into hotels, Robot Concierge is the key to enhancing service
As the hotel industry in Vietnam continues to grow rapidly, adopting new technologies in customer service has become a necessity. One of the most notable advancements in the hotel industry today is the emergence of Robot Concierge – Virtual Assistant Changing Hotel Services, a solution that not only enhances service quality but also optimizes hotel…
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Artificial Intelligence and Brainwaves redefining the way to order in hospitality
Mind-controlled ordering has become a buzzword at HorecFex Vietnam, the leading event for technological innovation in the tourism and hospitality sector. At HorecFex 2025, Da Nang – Vietnam, “ordering by thought” is no longer a futuristic concept; it has already become a reality in parts of the world and is now being widely discussed in…
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Discover the Digital Nomad Trend at HorecFex Vietnam: How Technology is Leading the Way in Travel
Digital Nomads – How technology is changing the way people travel is one of the most prominent trends in the tourism and hospitality industry. At HorecFex Vietnam, we can clearly see the significant changes in how technology is impacting the way individuals and businesses in this sector approach travel. HorecFex Vietnam, with its mission to…
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Contactless Hotel Management from Check-in to Check-out: A Technology Trend You Can’t Miss
Today, the hotel industry is experiencing a significant transformation thanks to technological advancements. One of the most prominent trends that benefits both customers and hotel managers is contactless hotel management, particularly from check-in to check-out. At HorecFex Vietnam, a key event in the tourism and hospitality industry, this technology has become an essential part of…
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HorecFex Vietnam and the Bleisure Era in the Digital Age
“Bleisure – the combination of business and leisure travel” is rapidly emerging as a transformative trend in the global tourism and hospitality industries. At HorecFex Vietnam, the leading exhibition for innovation and technology in hospitality, the Bleisure trend is highlighted as a new strategy that is shaping the future of business travel and opening sustainable…
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Danang makes a strong breakthrough affirming its position as a leading MICE destination in Asia
MICE tourism – a model that combines travel with meetings, incentives, conferences, and exhibitions – is becoming a key driver of sustainable growth in the global tourism industry. In Vietnam, Danang stands out as a shining example, not only due to its strategic location but also thanks to modern infrastructure, open policies, and professional capabilities…
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Digital twin in hospitality marks the dawn of limitless operations
Digital twin in hospitality is ushering in a completely new chapter for Vietnam’s lodging industry — where technology doesn’t just accompany but anticipates every operational behavior. At HorecFex Vietnam, the premier technology playground for tourism and hospitality professionals, the digital twin takes center stage in the innovation wave, reshaping how hotels monitor, operate, and optimize…
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Touching emotions with AI-Orchestrated personalization in every room
“Every room is personalized – AI-orchestrated experiences” is becoming a central topic at HorecFex Vietnam, the leading annual event for hospitality and service technology aimed at promoting innovation in the tourism and hospitality industry in Vietnam. At HorecFex 2025, Danang – Vietnam, the trend of smart hotels powered by integrated AI solutions is ushering in…
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